Did flood put your business into deep water?
Business Flood Damage Claims
When there’s a flood at your business, even if it is a small one, you’re up against big issues. As you juggle between getting back to business and dealing with the damage, your insurance is a hugely unnecessary added stress to deal with.
Because insurance companies do not pay compensation until they are fully satisfied that they are liable and that you meet ALL the conditions stated in your insurance policy, you will likely endure a long, drawn-out process.
Your best route is to contact Knights. We’ll take over and ensure you get every penny you deserve faster, so you have the peace of mind you need to get your business back on track.
How we can help
Protection against further damage
If your premises are at risk of further damage after the flood (like mould) or require immediate remedial action, we will organise emergency works through our network of contractors, and ensure that the works are covered by your insurance.
Insurance advice and coordination
We will scrutinise your policy to determine the full amount of compensation you're entitled to. We will then build a robust case and handle all proceedings on your behalf. Our claims handlers will assist with every step along the way, including guidance, advice and support.
Claims handling & negotiations
We will liaise with all third parties and surveyors and look after your interests. We will also negotiate with the insurers, submit the necessary paperwork and do whatever it takes to help you get back on your feet (on dry land!) in no time.
Legal advice
Should the need arise, we will arrange for top legal representation and deal with all aspects of the case on your behalf. We will not rest until avenues are explored and you receive the full compensation you’re entitled to.
Damage review
Your insurer will employ a loss adjuster to look after their interests and limit their liabilities; these adjusters won’t consider the long term damage flooding wreaks or the havoc it causes to valuable assets, important business paperwork etc. Our loss assessors can prove the true value of losses incurred so you get what you're entitled to.
Quality repairs
We will network with professional plumbers, contractors etc to ensure that all repairs are safe and up to standard so you don’t experience flooding again. We also help you avoid potential pitfalls by helping you steer clear of any contractors/suppliers who may not be acting in your best interests.
Loss Assessment
Our experienced loss assessors will conduct a comprehensive damage survey on site, ensuring that the full extent of the water damage is recorded. We will liaise with the insurers and their loss adjusters and challenge any reports which we feel do not fully represent the loss you incurred.
Step by step guidance through a flood in your home
FAQs about residential flood damage
Dealing with an insurance claim after a flood can be extremely frustrating.
At Knights, we welcome your questions and strive to give simple, clear answers.
Check out our FAQs, and if you don’t find what you’re looking for, don’t hesitate to get in touch.
My business has been flooded, what should I do?
If your business has been flooded, your top priority should be to switch off the water source.
Once the water is turned off, depending on the severity of the flood, you may need to send employees home or tell them to stay away from the office. If applicable, you may want to consider having them work from home until the flood is cleared.
If your business premises are open to customers, you'll need to let them know about the flooding and whether or not you're still open for business.
You may also want to consider offering refunds or discounts for customers who were inconvenienced by the flood. Your insurance may compensate you for this, depending on your insurance policy.
Call your insurance company and let them know what happened. They will send a loss adjuster to assess the damage. For the highest settlement for your claim, contact a loss assessor to take over the claim for you.
How should I make a claim from my insurance for water damage?
If you have insurance, contact your insurer to let them know you have suffered flood damage to your home and ask how to proceed. Unless your claim is really small, they will send you a loss adjuster to assess the damage to your home.
It is advisable to contact a loss assessor before making this call to ensure that the loss adjuster's analysis is accurate.
As loss assessors, Knights understands how valuable it is to meet you before a loss adjuster visits your home, so even if we can assist you without an initial meeting, the sooner you call, the better.
How can a loss assessor help me with my insurance claim for a flood at my business?
A loss assessor can help you with your insurance claim for a flood by doing the following:
- Determining the full extent of the damage caused by the flood.
- Advising you on what items are covered by your insurance policy and what items are not.
- Determining whether or not you are eligible for any additional compensation from your insurance company.
- Negotiating with the insurance company on your behalf to ensure that you receive a fair payout for your claim.
- Arranging for all necessary repairs to be carried out as quickly as possible so that you can get back to business as soon as possible.
- Dealing with all the paperwork associated with filing a successful insurance claim.
Will my insurance cover my entire business flood claim?
There's no simple answer to this question, as it depends on a number of factors, including the type and amount of insurance you have, the value of your claim, and the specifics of your policy.
However, it's important to be aware that some policies may not cover the full value of your claim if you are underinsured.
In every case, you may want to consider hiring a loss assessor to help you determine the full value of your claim and negotiate with your insurer.
